Welcome to Purabi Jewellers. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing any products.
1. General
This website is owned and operated by Purabi Jewellers. Throughout the website, the terms “we”, “our”, and “us” refer to Purabi Jewellers.
By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions, including any additional policies referenced herein.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of those changes.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
- The information provided by you is accurate and complete.
- You will use the website only for lawful purposes.
3. Product Information
We strive to display product descriptions, pricing, images, weights, and specifications as accurately as possible. However:
- Slight variations may occur in product color, weight, finish, and design due to photography, screen settings, or handcrafted jewellery processes.
- Gold, silver, diamond, and gemstone prices are subject to market fluctuations and may change without notice.
- Product availability may change at any time.
All jewellery sold by Purabi Jewellers is subject to quality and hallmark standards wherever applicable.
4. Pricing & Payments
- All prices listed on the website are in Indian Rupees (INR).
- Prices may change without prior notice.
- We reserve the right to cancel orders in case of pricing errors, technical issues, or suspected fraudulent activity.
- Payments can be made through approved payment gateways available on the website.
Purabi Jewellers is not responsible for any transaction failures caused by banks, payment gateways, or internet-related issues.
5. Order Acceptance & Cancellation
- After placing an order, you will receive an order confirmation email or message.
- Order confirmation does not guarantee acceptance of the order.
- We reserve the right to refuse or cancel any order due to:
- Product unavailability
- Pricing or technical errors
- Payment verification issues
- Suspicious or fraudulent transactions
If your order is cancelled after payment, the applicable refund will be processed to the original payment method within a reasonable time.
6. Shipping & Delivery
- Delivery timelines are estimates and may vary depending on location, courier availability, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping details.
- Purabi Jewellers shall not be liable for delays caused by courier partners, natural events, strikes, or government restrictions.
Risk of loss and ownership of products pass to the customer upon delivery.
7. Returns & Exchanges
Returns or exchanges are subject to our Return & Refund Policy.
Products may not be eligible for return or exchange in the following cases:
- Customized or personalized jewellery
- Damaged or altered products
- Products returned without original packaging or invoice
Refunds, if approved, will be processed as per our refund policy timeline.
8. Jewellery Care
Customers are advised to handle jewellery carefully and follow recommended jewellery care instructions.
Purabi Jewellers shall not be responsible for damages caused by improper use, mishandling, exposure to chemicals, accidental breakage, or normal wear and tear.
9. Intellectual Property
All website content including:
- Logos
- Images
- Product photos
- Designs
- Text
- Graphics
- Videos
- Website layout
are the intellectual property of Purabi Jewellers and may not be copied, reproduced, distributed, or used without written permission.
10. User Conduct
You agree not to:
- Use the website for illegal activities
- Attempt unauthorized access to the website or servers
- Upload malicious software or harmful code
- Misuse website content or services
- Engage in fraudulent activities
Violation of these terms may result in suspension or legal action.
11. Third-Party Links
Our website may contain links to third-party websites for convenience or payment processing. We are not responsible for the content, policies, or practices of third-party websites.
12. Limitation of Liability
Purabi Jewellers shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business
- Website interruptions
- Technical issues
- Unauthorized access to user information
Our total liability, if any, shall not exceed the amount paid by the customer for the purchased product.
13. Privacy
Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.
14. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the competent courts in India.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Purabi Jewellers
Website: https://purabijewellers.com/